Contact
Placeholder page. Final copy lands before the Sept 30, 2026 site launch.
Surway is a solo-founder studio. Email is the right way to reach the studio for anything. Each alias below routes to the same inbox but helps the studio sort and respond.
Expect a reply within one to two weeks. Urgent reports (abuse, security, legal) get faster attention.
General
hello@surwayllc.com - Anything that doesn't fit a category below.
Players
support@surwayllc.com - Help with the game, bug reports, account or save issues.
Press and creators
press@surwayllc.com - Review codes, interviews, asset requests. See the press page.
Partnerships
partnerships@surwayllc.com - Localization, audio, historical consulting. See the partnerships page for current scope.
Privacy
privacy@surwayllc.com - Data requests, privacy questions, GDPR / CCPA correspondence.
Abuse and security
abuse@surwayllc.com - Security reports, abuse of studio infrastructure, copyright concerns.